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Legal Notice

Sustainable Island Products, LLC is committed to protecting your online privacy while you use our web site. We urge you to read the privacy policy in its entirety so you will understand all of the practices and procedures we follow relating to your online privacy.

What This Privacy Policy Covers

In this privacy policy, Sustainable Island Products, LLC will inform you about the type of personal information that is collected on this web site, how the information is collected, what the information will be used for, and to whom it will be given. This privacy policy also explains your choices regarding the collection, use, and disclosure of your personal information.

Contact our Website

This web site is the responsibility of Sustainable Island Products, hereinafter SIP. You can contact us regarding this Privacy Policy by regular mail at PO Box 10006, Hilo, HI 96721, Attention General Counsel.

What Kind of Personal Information the Company Collects

SIP may collect information from you at several different points and in different ways on this Site. SIP will ask you for your permission before it collects any information that personally identifies you or allows SIP to contact you. While we do not ask for any registration or personal information to check out our site, some information about your server address, Web browser, and computer system are automatically transmitted to our Web servers so that we can operate our site on the internet. Those who request certain information or services will be required to register with SIP.

(a) Registration. To use this Site, or certain portions or features of the Site, you may be required to first complete an online registration form. During registration you will be prompted to provide to SIP certain personal information, including but not limited to your name, address, phone number and e-mail address.

(c) Cookies. "Cookies" are pieces of information that are stored by a user's Internet browser on a user's computer's hard drive. The Site may store some information on your computer in the form of a cookie or similar file, however This Site does not use permanent cookies that contain any personally identifying information, such as your name or address. The cookies allow us to recognize you when you return to our site and to provide you with a customized experience that we feel will be of value to you. Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable the Site’s cookies, please note that you may not be able to take full advantage of the Site.

(d) Log Files. This Site automatically collects information pertaining to your access. Such information may include your Internet protocol ("IP") address as well as other connection and usage information for system administration and troubleshooting purposes. (An IP address indicates the location of your computer on the Internet.) SIP does not link an IP address to any personally identifiable information.

How We Use Your Personal Information

SIP’s primary goal in collecting personal information from you is to provide you with an efficient, meaningful and customized experience. SIP stores collected information in a secure database hosted offsite to fulfill your requests for certain services.

SIP will never sell or rent your personally identifiable information to other companies.

SIP will share your personally identifiable information with other companies only when:

  • We provide your information to companies, such as web site developers or sales representatives, that assist us in providing you with services that you request.
  • We are required by law to provide your information;
  • We find that your actions on our web site violate our Terms of Use agreement that you agree to by using our web site; or
  • We may sell or otherwise transfer such information to a successor of SIP or any subsidiary or division of SIP in connection with an asset sale, merger, consolidation, divestiture, stock sale or other corporate transaction, or by way of assignment (whether by operation of law or otherwise) in connection with any such or similar transaction or in connection with the administration of a bankruptcy estate. Your information will continue to be treated in accordance with this Privacy Policy by the acquiring or merged company unless you are notified and provided an opportunity to change your preferences.

SIP may identify you in connection with your use of certain aspects of this Site. SIP may internally use your personal information to improve SIP's marketing and promotional efforts, to improve the Site's content and/or layout, and to determine general marketplace information about visitors to this Site. By visiting the Site and providing SIP with data, you acknowledge and agree that due to the international dimension of the company, SIP may use the data collected as set forth in this Privacy Policy, and to provide the information to other SIP businesses and selected third parties which may be outside your resident jurisdiction. In addition, such data may be stored on servers located in other jurisdictions. By providing SIP with your data, you consent to the transfer of such data.

European Union Users

If you are an individual resident in a Member State of the European Union, you acknowledge and agree that SIP may collect, use and disclose your personal data as described in this Privacy Policy, or any amendments hereto. You further acknowledge and agree that we may transfer your personal data outside of the European Union for purposes described in this Privacy Policy. If you do not consent to the terms of this Privacy Policy, please do not use the Site.


The importance of security for all personally identifiable information associated with our users is of great concern to us. Only those employees who need access to our users’ information in order to do their jobs are allowed access, as described above. While SIP strives to protect your personal or company information by encryption and other means, SIP cannot guarantee or warrant the security of the information you transmit to us, and if you choose to use the Site, you do so at your own risk. Additionally, in providing your information over a public or third party network, you do so at your own risk. Please keep in mind that the information disclosed by you on the Site -- for example, information you may provide to others on bulletin boards or in chat rooms that may be available on the Site -- can be collected and used by visitors to the Site.


Opt Out/Corrections

Upon your request, SIP will (a) remove your personal information from SIP's database (which might cancel your subscription to this Site or a portion of this Site); or (b) correct or update your personal information. You can request that SIP remove, correct or update your personal information at the "Contact Us" section of this Site.

Links to Other Web Sites

This site includes links to the web sites of third parties. We provide these links as a convenience to our users. The inclusion of any link does not imply the SIP’s endorsement of any other company, its web site, or the products and services it sells. Please note that SIP is not responsible for any content or the privacy practices of any web site other than our own site.

Changes to This Privacy Policy

We reserve the right to change this policy at any time. We ask that you review this privacy policy from time to time to insure you are familiar with the most current version of it.

Acceptance of This Privacy Policy

By using this web site, you agree to the terms as well as any posted changes of this Privacy Policy. If you do not agree to the terms, DO NOT use our web site.